Business Issue

Negotiating a profitable catering service contract can be quite a challenge.

Closing the wrong contract and having the wrong team can cause severe financial bleeding.

That is why one of our clients wanted  to know what the optimal catering contract and team are.

They also wanted a fact based answer about the correlation between sales bonus and account turn over.

Benefits

Better insights and management of performance, absenteeism and employee churn. These insights enabled better workforce decisions and caused a substantial decrease of operational costs.

Approach and solution

Working closely with management, HR Managers, HR Business Partners and other departments ( Sales, Marketing, Logistics and Finance) to generate and/or gather the relevant data. Performing advanced data analytics to create new insights and/or develop predictive models. Translating these new insights into practical recommendations for the performance improvement of the processes and interventions.